Terms of use

“You” is the person who opens the account, and any person who uses that account or a portfolio it can open. If you open an account for a business, you confirm you can bind that business, and “you” includes it.

“We” and “us” are the operator of this portfolio, and the directors, officers, employees, and contractors who supply it. A partner named in clause 10 is protected by the liability and indemnity clauses when the claim arises from this portfolio. A partner is not, by that protection, made your assessor or your registered training organisation.

The portfolio stores evidence you choose to add — notes, voice transcripts, photos, letters, and reports — and lines that evidence up against a qualification code you choose. It shows gaps, lets an employer assign gap training, lets an assessor record a note, and prints a pack.

Keyword mapping stays inside the portfolio. It does not call the model.

• Not a registered training organisation, and not acting for one unless that organisation says so in its own writing.
• Not ASQA, and not a state or territory licensing body.
• Not able to issue a qualification, a statement of attainment, a USI, a white card, or a contractor licence.
• Not migration advice, financial advice, tax advice, or legal advice. A skills assessment for a visa is for Trades Recognition Australia or another assessing authority, not for this pack.
• Not a promise that an assessor, an employer, a regulator, or a court will accept a suggested link, a pack, or a note of competent.
• Not a workplace health and safety system, a timesheet, or a substitute for a person on site.

The price is for the portfolio and the tokens included with it. It is not the registered training organisation’s fee, and it is not accreditation. Stripe takes the card payment. We do not store the card number.

Opening the portfolio does not send the file to the model. A change-of-mind refund is not offered once the portfolio has been opened, except where the Australian Consumer Law requires a remedy. If the service fails a consumer guarantee, the remedies in that law apply.

Each login has its own allowance. A question, a guide, or a request to read evidence spends tokens from the login that pressed the button. Tokens are a limit on use. They are not property, they are not cash, and they cannot be transferred or redeemed.

When the included tokens run out, a further bundle is a separate payment, and only if you choose it. Buying more tokens still does not send the file until someone presses the agent. Unused tokens are not refunded.

By agreeing to these terms, you say each of the following, in these words:

1. I understand that paying for the portfolio does not, by itself, send my evidence, my photos, or my name to the model.
2. I understand that if I, or a person I have let into this portfolio, press the agent, the note and any photo attached to that request may be sent to xAI, and xAI may process them outside Australia.
3. I consent to that overseas disclosure. I have been told that Australian Privacy Principle 8.1 will not apply to it, so I will not have the protection that the overseas recipient is bound by the Australian Privacy Principles.
4. I will not upload a child’s image, a secret recording, or another person’s sensitive information, and I will not send a photo to the agent if it shows a face, a number plate, or a client’s private papers.
5. I understand the model’s answer is a suggestion. It is not a qualification, not a licence, not migration advice, and not an assessor’s decision.

The longer explanation is the AI notice. If that page and this clause ever differ on what you consented to, this clause is the contract. The Privacy Act still applies to any right it says cannot be signed away.

You can stop a future call by not pressing the agent. You cannot, by that choice, pull back a note or a photo already sent. A disclosure already made is for xAI to handle under its own terms. We do not control xAI’s systems, how long it keeps the content, or what it does after it receives it.

The reply can be wrong. It can miss a unit or sound more certain than the evidence allows. You confirm or reject a link yourself. An assessor decides competency. We do not.

You promise that:

• You are 18 or older.
• The evidence is yours, or you have the right to put it in the portfolio and to let us hold it for this service.
• You will not present the pack, a suggestion, or a note in this product as if we had assessed you or issued a qualification.
• You will not rely on the portfolio as the only record you need for a licence, a visa, a tender, a court, or an insurer.

An assessor’s “competent” note in this portfolio is a note in this product. It becomes a registered training organisation’s record only if that organisation decides to treat it as one, under its own system.

A job photo often contains someone else: a face, a letterbox number, a vehicle, a client’s name, a co-worker. You upload it. We do not collect it from them. You are responsible for having a lawful reason to hold it, and for cropping what the qualification does not need.

Do not upload a child’s image, a secret recording, health information, biometric information, a tax file number, a driver licence, or a Unique Student Identifier. Do not type a card number into a note. Listening-device and surveillance laws differ by state. A recording of a person who was not told can be an offence, and it does not belong in the file.

An invite code or a share code is access to another person’s file. Use it for the recognition-of-prior-learning purpose they were told about, and for nothing else. An employer who can see a worker’s portfolio does not, by that access, have permission to send the worker’s photos to the model. Press the agent only on evidence the person knows may leave Australia.

If you pay for a crew, you will not press the agent on a worker’s evidence unless that worker has been told clause 6 in words they can understand.

Recording competent is the assessor’s own act. If you are not prepared to stand behind that note with your own registering body, do not record it. We are not your registering body, and we are not liable for the note.

A salesperson’s script is a sales aid. It is not a promise of a qualification, a licence, a job, or a refund beyond these terms. A person who sells the portfolio has no authority to vary these terms. A variation is valid only if we make it in writing on this page.

A registered training organisation, a licensing body, Stripe, xAI, a host, and any other person we work with is an independent supplier. None of them is our agent, and we are not theirs. Their terms apply to their own service. We are not liable for their assessment, their outage, their fee, or what they do with information after it has lawfully reached them.

Nothing in the portfolio is a partnership, joint venture, or employment between you and us, or between you and a partner.

Qualification and unit codes, and their official text, belong to the Commonwealth and the skills organisations that publish them on the National Training Register. We do not copy the units of competency into the portfolio. Prompts and gap sentences are our words. If they disagree with the register, the register is the source.

You keep ownership of your evidence. You give us a licence to host, back up, display, and map it for as long as the account is open, and to send a note or a photo to the model only when someone presses the agent. The licence is non-exclusive. It ends when you delete the evidence or close the account, except for a copy we are required to keep by law, and except for a disclosure already made.

You give no licence to use the evidence to train a model. Pressing the agent is a disclosure to xAI under clause 6, not a grant of that licence by us.

You will not:

• Upload anything unlawful, or anything you do not have the right to hold.
• Break into another person’s portfolio, share a code in public, or let someone else use your login.
• Scrape the product, overload it, or try to read a portfolio you were not given.
• Use the pack to mislead a client, an employer, a regulator, an insurer, or a court.

We may suspend or close an account that breaks these terms, that puts other people at risk, or that we are required to close. We may remove evidence that clause 8 says should not be there. We will tell you when we can do so without adding to the harm.

You may stop using the portfolio at any time. Closing does not refund tokens or a fee except where clause 4 or the Australian Consumer Law says otherwise, and it does not undo a disclosure already made.

Nothing in these terms excludes a guarantee, remedy, or right the Australian Consumer Law says cannot be excluded. The service actually supplied is a place to hold and map evidence. It is not a promise of a job, a licence, a qualification, or a successful application.

Where the law allows us to limit a remedy for a failure of a consumer guarantee, and the service is not of a kind ordinarily acquired for personal, domestic, or household use, we limit our liability to supplying the service again or paying the cost of having it supplied again.

ACCC — consumer guarantees

To the extent the Australian Consumer Law allows, we are not liable for a licensing refusal, a failed assessment, a refused visa, a lost job, a lost tender, a lost profit, or a decision you, an employer, or an assessor made from a suggestion, a gap, or a pack. We are not liable for evidence you did not have the right to upload, or for what xAI does with content after you consented to the disclosure.

To the extent the law allows a cap, our total liability arising out of the portfolio in any twelve-month period is limited to the fees you paid us for it in that period. The cap does not apply to liability that cannot legally be capped, including liability for death or personal injury caused by our negligence, or a right under the Australian Consumer Law that cannot be limited.

We do not warrant that the portfolio will be uninterrupted or free of error. Mapping can miss a unit. A guide can name the wrong next piece. You check it.

You indemnify us, and our directors, officers, employees, contractors, and the partners in clause 10, against loss, claim, penalty, and reasonable legal cost arising from your evidence, from a person whose information you uploaded, from your presenting the pack as a qualification or a licence, from a recording you should not have made, or from your breach of these terms.

The indemnity does not apply to the extent the loss was caused by our own breach of a non-excludable law, or by our fraud or wilful misconduct. You do not have to indemnify us for a claim the Australian Consumer Law says a contract cannot make you pay.

This clause survives closing of the account.

We are an independent supplier of the portfolio. We are not your partner, your employee, your migration agent, your lawyer, or your registered training organisation. You are not ours.

The demonstration logins are shared on purpose. Do not put a real person’s evidence in them. Anyone with the published password can open them. A demonstration portfolio is not a client file, and it is not confidential.

We may update these terms by publishing the new version on this page. The date at the top changes with them. If you keep using the portfolio after that date, you agree to the new version. A change does not undo a consent already relied on, and it does not remove a non-excludable right. If you do not agree to a change, stop, and close the account.

These terms are governed by the laws of Australia. Where a state law has to be named, it is the law of Queensland. The courts of Queensland may hear a dispute. That does not limit a right to go to a tribunal, to the ACCC, or to the Office of the Australian Information Commissioner.

A complaint about privacy can go to the OAIC at oaic.gov.au or on 1300 363 992, after you have raised it with us. A serious breach that is likely to cause serious harm is handled under the Notifiable Data Breaches scheme. These terms do not delay that duty.

• If a clause is void, it is read down or severed. The rest stays in force.
• A delay in enforcing a term is not a waiver.
• You may not assign the account. We may assign the contract to a buyer of the portfolio, and we will tell you.
• These terms are the whole agreement about the portfolio. A salesperson’s sentence does not add to them.
• Clauses 6, 12, 16, and 17 survive the end of the account.